Refund and Exchange Policy
Articles in original condition may be exchanged within (15) days of purchase or issued a store credit.
Layaway accounts are set up with a deposit of 25% and up to (3) monthly payments. Canceled layaways will be issued a store credit and are not refundable.
Special orders are not returnable or exchangeable. A special order constitutes any out of stock merchandise ordered, custom made or altered to the customers request.
If your purchase includes a gemstone, please note that many gemstones have historically been enhanced to improve color and / or stability.
Servicing and Cleaning:
Clarkes Jewelers will clean your jewelry free of charge. We recommend that you take advantage of this service at least twice a year.